By the time a dispute goes to a tribunal, people have often spent a lot of time, energy, and money on a situation that will not necessarily end up the way they had hoped. The materials on this page will help you deal with a dispute before it gets to the point where a tribunal hearing is necessary. If your matter is already going to a tribunal, this information will help you understand your approach to the dispute and make the hearing go smoother.
These videos and PDFs were created by the Justice Education Society and provide general information only. Refer to the Industry Training Authority Act or its Regulations, the Administrative Tribunals Act, and the STBCAB Rules for more specific information.
Choosing a Dispute Resolution Option: |
Understanding Disputes: |
Preparing for a Tough Talk: |
Negotiating a Solution: |